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Welcome to Linkurious administration manual v3.0.14. Use the menu to access other documentations.
  1. Introduction
  2. FAQ
  3. Getting started
    1. Technical requirements
    2. Downloading
    3. Installing
    4. Starting Linkurious
    5. Stopping Linkurious
    6. Configure Linkurious
    7. Release notes
    8. Graph DB Feature Map
  4. Troubleshooting
    1. Checking Linkurious status
    2. Reading the logs
    3. Getting support
    4. Managing licenses
    5. Vulnerabilities
  5. Importing graph data
    1. Neo4j
    2. Cosmos db
  6. Updating Linkurious
    1. Checking for updates
    2. Backing up your data
    3. Update procedure
  7. Configuring data-sources
    1. Neo4j
    2. Cosmos DB
    3. Alternative IDs
    4. Merging data-sources
    5. Advanced settings
  8. Search index
    1. Search Option Comparison
    2. Neo4j
    3. Neo4j to Elasticsearch
    4. Azure search
    5. Configuring Elasticsearch
    6. Using Elasticsearch on AWS
    7. Incremental Indexing
    8. Numerical/Date search
  9. User-data store
    1. Migrating to an external database
    2. Backing-up your store
  10. Web server
  11. Authentication
    1. Getting started
    2. LDAP / Active Directory
    3. SSO with Azure AD
    4. SSO with Google
    5. SSO with OpenID Connect
    6. SSO with SAML2 / ADFS
    7. Configuration
  12. Access control
    1. Managing users
    2. Managing groups
    3. Standard access-rights
    4. Property-key access-rights
  13. Guest mode
    1. Guest mode
  14. Data Schema
    1. Property types
    2. Hiding data
    3. Strict mode
  15. Alerts
    1. Configuration
  16. Visualizations appearance
    1. Default styles
    2. Default captions
    3. Default properties order
    4. Geographic tiles
  17. Audit trail
    1. Log format
  18. Plugins
 

Troubleshooting: Managing licenses

Install the license

To install the license, a license.key file needs to be added to the /data folder of Linkurious Enterprise.

In the case of a Linux, Windows or Mac OS systems, the license is generated, downloaded and installed automatically with the zip file. No extra step is needed.

Docker

When installing with Docker the process has to be done manually. To achieve this:

  1. If it doesn't already exist, create a folder with the same name as the already created data volume (lke-data in our documentation example).
  2. From get.linkurio.us, download the license.key file.
  3. Copy the license.key file inside the previously created folder (lke-data in our example).

Check if the license has expired

  1. Go to /data folder in Linkurious Enterprise
  2. Open the license.key file with a text editor
  3. Copy the base64 string in the license field, decode it (https://www.base64decode.org/)
  4. The endDate field is the expiration date in the form of a timestamp (https://www.epochconverter.com/)

Update the license

If your license with Linkurious has expired, please contact the sales team of Linkurious.

In case your license has already been renewed, you can update the license. To achieve this, either:

  • Update Linkurious Enterprise to the latest version. It will automatically update the license.
  • Or, download the license.key file from get.linkurio.us. Copy the license.key file to the /data folder of your Linkurious Enterprise current instance (deleting the existing license.key file).

Note: if using Docker please follow the guideline in the install the license section