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Welcome to Linkurious administration manual v4.1.9. Use the menu to access other documentations.
  1. Introduction
  2. FAQ
  3. Getting started
    1. Version support policy
    2. Release notes
    3. Client requirements
    4. Graph DB Feature Map
  4. Deploying on premise
    1. Technical requirements
    2. Downloading
    3. Installing
    4. Starting Linkurious
    5. Stopping Linkurious
  5. Configuring
  6. Troubleshooting
    1. Checking Linkurious status
    2. Reading the logs
    3. Getting support
    4. Managing licenses
    5. Vulnerabilities
  7. Importing graph data
    1. Neo4j
    2. Memgraph
    3. Amazon Neptune
    4. Cosmos DB
    5. Updating your graph data
  8. Updating Linkurious
    1. Checking for updates
    2. Backing up your data
    3. Update procedure
  9. Configuring data-sources
    1. Neo4j
    2. Amazon Neptune
    3. Memgraph
    4. Cosmos DB
    5. Alternative IDs
    6. Merging data-sources
    7. Advanced settings
  10. Resource management
    1. Managing spaces
    2. Managing tags
  11. Search index
    1. Search Option Comparison
    2. Neo4j Search
    3. Elasticsearch
    4. OpenSearch for Amazon Neptune
    5. Azure Search
    6. Incremental Indexing
    7. Numerical/Date search
  12. User-data store
    1. Migrating to an external database
    2. Backing-up your store
  13. Web server
  14. Authentication
    1. Getting started
    2. LDAP / Active Directory
    3. SSO with Azure AD
    4. SSO with Google
    5. SSO with OpenID Connect
    6. SSO with SAML2 / ADFS
    7. Configuration
  15. Access control
    1. Managing users
    2. Managing groups
    3. Standard access-rights
    4. Property-key access-rights
  16. Guest mode
    1. Guest mode
  17. Data Schema
    1. Property types
    2. Hiding data
    3. Strict mode
  18. Alerts
    1. Configuration
  19. Email Notifications
    1. Configuration
  20. Visualizations appearance
    1. Default styles
    2. Default captions
    3. Default properties order
    4. Geographic tiles
  21. Audit trail
    1. Log format
  22. Webhooks
  23. Observability
  24. Plugins
  25. Deep link
 

Troubleshooting: Managing licenses

Managing licenses

Install the license

When running Linkurious Enterprise for the first time, you are asked to provide a valid license. You can download your license file from our Customer center.

Once you have provided a valid license, we ask you to create your Admin account.

Check if the license has expired

When your license expires, you are notified within the Linkurious Enterprise interface and asked to upload a new one.

To manually check your license expiry date:

  • From the top menu, hover over your username on the far right side.

  • Choose License.

  • In the license page, you can find the expiry date.

Update the license

If your license with Linkurious has expired, please contact our sales team. In case your license has already been renewed, you can update the license. To achieve this:

  • From the top menu, hover over your username on the far right side.

  • Choose License.

  • Upload the new license.