Alerts: Configuration

How to enable, disable and customise alerts?

Alerts can be configured and customised on the Global Configuration page that can be accessed under the Admin menu.

The following parameters are available:

• enabled (default: true): This is the feature activation parameter. Its default value true will enable the feature while false will disable it completely.

• maxMatchesLimit (default: 5000): This parameter sets the maximum number of matches an alert model query can return.

• maxRuntimeLimit (default: 600000): This parameter sets the maximum execution time, in milliseconds, for an alert model or pre-processing query.

  ⚠️ For the case attribute query, the applied timeout is rawQueryTimeout available under the advanced settings.

• alwaysRefreshCaseAttributes (default: false): This parameter determines whether the case attributes will be recomputed during every alert run or not. When set to false, only the cases with new matches will have their attributes recomputed. When set to true, recomputation for all cases will be forced.

• enableDataPreprocessing (default: true): When this parameter is enabled, a new section called "Data preprocessing" will be enabled in the alert creation/edition window. This will allow users to use queries that write to the database in order to prepare data for the alert.

Example of alerts configuration:

alerts: {
  "enabled": true,
  "maxMatchesLimit": 5000,
  "maxRuntimeLimit": 600000,
  "enableDataPreprocessing": true
}