What are email notifications?
Linkurious Enterprise supports email notifications for the following events, when they are correctly configured by admins.
Email Notifications when new cases appear in alerts.
Alert users can expect an email including information on the latest activity on alerts which they have access to and URLs of the alerts for easy access.
Email Notifications when a case is assigned to a user.
Alert users who have cases assigned to them by another user, will receive an email including the case assigned to them, the status and creation date of the case and the user who assigned it to them as well as the URL for easy access to the case.
In order for the URLs included in the emails to work properly, the user must be logged in to LKE before accessing them.